Refund policy

Shipping

We currently ship within the United States.
A flat rate of $7.99 applies to orders under $75.
Get free shipping on orders $75+.

Returns

We want you to love your Zoda Comfort pieces. If something isn't quite right, we're happy to accept returns that meet the following requirements:

• Returns must be requested within 10 days of the date your order was delivered, and received back within 20 days.
• To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
• Gift Boxes are only returnable for store credit.
• All original tags must still be attached.
• Customers are responsible for the cost of return shipping.

You can always contact us for any return question at info@zodacomfort.com.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.

Start A Return

You can start a return using our self serve return portal HERE.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@zodacomfort.com.

Once your return is received and inspected, we'll process your refund to the original payment method.